Frequently Asked Questions
Everything you need to know about our timeless treasures.
What materials are used in Ancient Aura Jewelry?
We use high-quality 18k gold vermeil, recycled sterling silver, and ethically sourced semi-precious gemstones to ensure each piece lasts for generations.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-21 business days depending on customs processing.
Do you offer a warranty on your jewelry?
Yes, every piece comes with a 12-month warranty covering manufacturing defects. Please note this does not cover accidental damage or natural wear and tear.
What is your return policy?
We offer a 30-day return window for all items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable.
How should I care for my jewelry to prevent tarnishing?
To maintain the aura of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in the provided airtight pouch when not in use.
Are your gemstones ethically sourced?
Absolutely. We work exclusively with certified suppliers who adhere to fair labor practices and conflict-free sourcing standards.