Returns & Exchanges
At Ancient Aura Jewelry, we want you to feel the timeless energy of your pieces; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Each piece must be returned in its original velvet pouch and protective packaging to ensure the preservation of its mystical finish.
Initiate the Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place your jewelry in its original box and include a copy of the packing slip to ensure a smooth authentication process.
Ship the Item
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our artisans verify the item's condition, we will process your refund or ship your new selection within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing